Alert: BLOOD TESTING SERVICES – SERVICE DISRUPTION

GP practices in Rushcliffe use Nottinghamshire University Hospitals (NUH) pathology services to complete our blood tests. Once we have taken bloods in the surgery, they are sent to NUH who analyse the blood for us and send us the results.
NUH introduced a new pathology system at the start of this week. This was required, but unfortunately the change has led to severe disruption and hugely increase workload for GP practices. Managing this work safely is having an impact on the capacity that we can provide for patient care and is affecting GP practices county-wide.
We are all working hard to get NUH to resolve these issues urgently. Please bear with us if results and services are slower than usual.

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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

As a Rushcliffe patient you can access routine appointments in the evenings and at weekends. These appointments are best suited for things that will not need ongoing review by your usual practice.

You can book through your surgery during opening hours, for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 5.00pm at weekends. If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse, Healthcare Assistant or First Contact Physiotherapist at one of four locations across the borough.

The location will depend on the day of your appointment.

The additional evening and weekend appointments will be available at:
Cotgrave Surgery
Castle Healthcare Practice in West Bridgford
Keyworth Medical Practice
East Leake Health Centre
Radcliffe on Trent Health Centre

PLEASE NOTE THAT ALL ENHANCED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.

THERE IS NO WALK IN SERVICE OFFERED.

IF YOU REQUIRE URGENT ASSISTANCE BEFORE 8AM OR AFTER 6.30PM, PLEASE CALL 111.

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.